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General terms and conditions

In connection with your order in the online shop you have a legal right of withdrawal, from which deviations are only permitted in your favour.

We hereby inform you of this as follows:

Cancellation policy

You have the right to cancel the contract within fourteen days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the products.

In order to exercise your right of withdrawal, you must inform us (Sapeur Streetwear,
Lustenauerstraße 54, 6850  Dornbirn, Austria e-mail address: Tel. +43 676 7966631) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw.

You can use the attached sample cancellation form, which is not mandatory. Sample cancellation policy


Sapeur Streetwear
Lustenauerstraße 54
6850 Dornbirn

Tel. : +43 
676 7966631

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following products


Ordered on ()/received on ().

Name of consumer(s),

Address of consumer(s),

Signature of the consumer(s) (only in the case of notification on paper)


[*] Delete as applicable.

You can also exercise your right of withdrawal by simply returning the products to us within the withdrawal period.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; except for the shipping costs or return shipping, you do not have to pay anything. In no case will you be charged for this repayment.

We may refuse to refund you until we have received the products back or until you have provided proof that you have returned the products, whichever is the earlier.

You must return the products to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract.

Sapeur Streetwear
Lustenauerstraße 54
6850 Dornbirn

To be returned

You only have to pay for any loss of value of the products if this loss of value is due to handling the products in a way that is not necessary for testing the condition, properties and functionality of the products.

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